YosAid in the initial days met potential leads in the public healthcare space, NHM state officials, doctors, and other developmental partners to explain how training the family caregivers in basic health care skills can increase recovery rates and reduce readmissions and help in bringing down the burden on health care systems and costs. We conducted demo health care skills’ training sessions at hospitals to exhibit the concept of family caregiving. A small set of nurses were trained at C.V Raman Hospital, Bengaluru for Mother and Child Health.

Mother and Child Health Intervention Maharashtra was a unique opportunity where we began our partnership with the MEDD, Government of Maharashtra to launch our program across its expansive medical colleges which typically serve as the largest facilities delivering the most complex medical care. The program was designed to deliver by a cohort of master trainers and Family Health Educators (FHE) created by a Training of Trainers (ToT) model at the interventional public health facilities. The program was implemented in the Maternal and Newborn Care areas in teaching hospitals of four medical colleges across Maharashtra where: 275 master trainers and family health educators (FHE) were trained (staff nurses at the medical colleges) 1874 mother and newborn health care training sessions were conducted till May 2021 More than 71399 families were trained in maternal and newborncare training sessions till May 2021 Cardiology Intervention We implemented the program for post-operative Cardiac Care in seven wards of the Shri Jayadeva Institute of Cardiovascular Sciences, Karnataka. On average, 1,200 training sessions are currently conducted per month.

Tele-calling cum IVRS support for COVID positive patients - both home quarantined as well as in isolation centers in collaboration with Bhiwandi Nizampura City Municipal Corporation, Bhiwandi, Maharashtra We have trained nurses and healthcare front-line staff for COVID-19 support. These trained health care professionals further communicate prevention and healthcare worker safety guidelines and protocols across communities. They are also providing COVID-19 specific information to families in the communities where they work. YosAid in partnership with UNICEF had proposed to establish a Model for Facility-based Inter-Personal Communication and Follow-up Mechanism for better infant health outcomes at 10 SNCUs in the states of Telangana, Andhra Pradesh and Karnataka. Phone training Support on Covid-19 to a High-Risk Population - At Shri Jayadeva Hospital, we trained high-risk cardiac patients and their family members to help them take necessary precautions and lifestyle changes against Covid as preventive care. The patients and their family members were appreciative of the phone training initiative. Most of them had heard about handwashing and social distancing as a preventive measure for covid-19 but the detailed training helped them to understand the proper use of masks, health promoting behaviors & mental health. COVID-19 Home Quarantine Tele-training - Many patients were prescribed home isolation to ensure in-facility capacity for high-risk populations. We collaborated with local governments to rapidly develop a tele-training program for home isolated patients and their families, so that they have empathetic support and the right information during this challenging time. These trainings continue today across two of the hardest hit municipalities of the state - Bhiwandi Municipal Corporation (BNCMC) and Ulhasnagar Municipal Corporation (UMC) Training Community Health Workers (ASHAs) - We collaborated with the District Council in Palghar to train 153 ASHAs and distribute COVID-19 awareness materials to migrant workers travelling back home. 'In collaboration with UNICEF, we assessed the impact of the pandemic on immunisation in newborns discharged from Special Newborn Care Units (SNCUs) and the scope of teletraining to increase uptake in those who had missed immunizations.

Collective Good Foundation has proposed to implement our program for Mother and Child Health at two community health centers (CHC) around Devanahalli, which falls under urban Bangalore. UNICEF project IVRS post intervention follow up initiated across 10 SNCUs in the states of Telangana, Andhra Pradesh and Karnataka. We are continuing our COVID-19 awareness, engagement and tele-training support to healthcare frontliners, government organizations and to the public in general.